your satisfaction is our top priority. If you are not fully happy with your purchase, we’re here to help.

1. Returns

  • You can request a return within 7 days of receiving your order.

  • Items must be unused, unwashed, and in their original packaging with tags attached.

  • Due to hygiene reasons, items like socks, slippers, and undergarments cannot be returned once opened, unless they are defective.

2. Refunds

  • Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 7–10 business days to your original payment method.

  • Shipping charges are non-refundable (unless the item was faulty or incorrectly sent).

3. Exchanges

  • We only replace items if they are defective, damaged, or the wrong product was delivered.

  • If you need an exchange, please contact us within the 7-day return window.

4. Non-Returnable Items

  • Personalized/customized products.

  • Clearance or sale items.

  • Opened socks, slippers, and intimate wear.

5. How to Request a Return

  • Contact our support team at 📧 support@mhbabies.com or 📞 +92-XXX-XXXXXXX with your order details.

  • Our team will guide you through the return process.

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